Stakeholder Communications Management

Meeting investor and stakeholder expectations: supporting a transition to audience-centric reporting

A major mining plc with a reputation for robust data management and transparent reporting standards wanted to improve their communication to stakeholder audiences - and a new strategy enabled them to meet this need.

Antofagasta plc is a Chile-based mining group with interests in transport. A London-listed FTSE 100 company, it operates four copper mines and has a reputation for disciplined cost control and consistent operational performance. Its assets are supported by an established self-owned infrastructure that includes rail transportation

The company takes a long-term business-centric approach to sustainability, with a sustainability policy in line with the United Nations Sustainable Development Goals (SDGs). All four of their copper operations in Chile meet The Copper Mark, the leading assurance framework to promote responsible practices across the copper, molybdenum, nickel and zinc value chains, and ICMM (International Council on Mining and Metals) standards.

The range of sustainability practices and data points needed to share to meet their reporting objectives required deep sector expertise and an agile methodology. 

The Client Challenge

Moving to a modern reporting suite

Antofagasta plc has a robust data collection and management process as well as a wealth of case studies demonstrating the company’s performance.

Historically, however, the content had been presented as a single PDF document. This format ensured the client met the legal reporting requirements, but made specific topics difficult to access for audiences who needed to locate specific information quickly and easily online.

To address this, the Antofagasta team opted to transition to a more modern and modular digital reporting suite for their upcoming annual report cycle.

The sustainability report needed to integrate with the rest of their reporting suite, meet six international frameworks - the Global Reporting Initiative (GRI), SASB, the Sustainable Development Goals (SDGs), the International Council on Mining and Metals (ICMM), The Copper Mark, and the European Sustainability Reporting Standards (ESRS) - and be available in English and Spanish.

The Cambianz Solution

Managed by industry experts, delivered on time and on budget

We managed the sustainability advisory, content production and review process for Antofagasta plc’s 2025 Sustainability report and databook. From the outset, we applied our Cambianz model of working: a structured approach that takes every project from deep client understanding through rapid prototyping to delivery. We worked closely with teams across the organisation, including operational staff, sustainability leads and the C-suite.

As part of the research phase, we developed a bespoke code capable of analysing more than 1,000 content items, including 25 executive interviews conducted in Spanish and English. This ensured qualitative and quantitative data points were all captured.

Client Testimonial

“Cambianz really understood what we were trying to achieve. The team’s significant sector experience meant they hit the ground running in delivering the report. The team has a rare blend of technical oversight and strong project management skills, and was completely at ease operating in our environment. We look forward to an ongoing partnership.”

The Benefits

Securing digital sustainability reporting for the future

Antofagasta plc’s 2025 annual reporting suite reflects the future of reporting: effective, web-ready content, based on audience needs.

Instead of a traditional, static sustainability document, the audience can now easily browse the 2025 sustainability performance highlights, select the topics of interest and dig deeper into the data. All content went through a comprehensive review to ensure technical rigour and consistency throughout.

The report is bilingual, on brand and meets the required sustainability international standards. Digital versions of the full report were delivered on time, with executive summaries produced for print.

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